Shipping Policy

**Shopping Policy:**

1. **Product Availability:**

   - We strive to maintain accurate stock levels on our website. However, due to high demand, certain items may become temporarily unavailable. In such cases, we will notify you promptly and offer alternatives if possible.

2. **Order Placement:**

   - Orders can be placed directly through our website. Simply select the desired items, add them to your cart, and proceed to checkout. You will receive an order confirmation email once your purchase is complete.

3. **Order Modifications:**

   - Once an order is placed, modifications such as changes to items, quantities, or shipping addresses may not be possible. Please review your order carefully before confirming your purchase.

4. **Shipping Information:**

   - We offer various shipping options to accommodate your needs. Shipping costs and estimated delivery times will be provided during the checkout process. Orders are typically processed and shipped after the payment confirmation. Estimated delivery date 2 to 8 days 

5. **Shipping Restrictions:**

   - We currently ship to [insert countries or regions where shipping is available]. Please note that we may not be able to deliver to certain remote areas or P.O. boxes. Contact our customer support team for assistance with shipping inquiries.

6. **Order Tracking:**

   - Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery. Please allow some time for the tracking information to be updated by the shipping carrier.

7. **Delivery Issues:**

   - In the event of delivery delays, damages, or missing items, please contact our customer support team for assistance. We will work with the shipping carrier to resolve any issues and ensure a satisfactory outcome for you.

8. **Returns and Exchanges:**

   - Our returns and exchanges policy is outlined separately. Please refer to our Returns Policy for information regarding eligibility, procedures, and timelines for returns or exchanges.

9. **Quality Assurance:**

   - We take pride in the quality of our products. If you receive a defective or damaged item, please notify us immediately, and we will arrange for a replacement or refund as appropriate.

10. **Customer Satisfaction:**

    - Your satisfaction is our priority. If you have any questions, concerns, or feedback about your shopping experience, please don't hesitate to reach out to us. We are here to assist you every step of the way.

11. **Policy Updates:**

    - We reserve the right to update our shopping policy at any time without prior notice. Any changes will be reflected on our website.

Thank you for choosing FERA for your shopping needs. We look forward to serving you!